However, potential pitfalls in the communication side of the Web ?” e-mail ?” can prevent the successful closing of a deal. When doing business through the Web, business people can?t overlook the importance of e-mails featuring good communications and proper etiquette. Transactions involving the Web are done through e-mail, and most ongoing communication between seller and buyer is by e-mail. For the complete story and an entire package on business e-mail use, read pages 8A and 9A in the Oct. read more

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